PROPERTY MANAGEMENT 

Our Property Management Virtual Assistants provide property management companies with a high quality, cost-effective offshore, industry trained administration service that cuts the labor cost.

Here are the tasks to delegate to a Property Management Virtual Assistant/s.

 

  • Maintain marketing and advertising of properties and keep an eye on competitors

  • Create marketing strategies and relevant content  to attract prospective tenants and fill property vacancies

  • Contact prospective residents for follow-ups

  • Create occupancy policies and procedures

  • Ensure cash flow through rental fee collection and strictly enforcing late fees

  • Select right tenants by establishing tenant screening process

  • Assist in finding an onsite staff

  • Handle lease terms to protect the owner

  • Maintain accurate inventory of properties available to rent, list of  prospective residents, and resident information including renewals

  • Manage and provide solutions to  tenant complaints and emergencies

  • Coordinate evictions and move-outs via calls and emails.  

  • Coordinate and schedule  property maintenance and repairs through calls and emails

  • Organize property records such as list of all inspections, signed leases, maintenance requests, complaints, records and costs of reports and maintenance, records of rent collection and insurance

  • Review and proofread documents

Our virtual assistants were carefully screened for excellent  verbal and written communication skills and have completed a five-week training that includes courses on American Culture.  Listen to one of our Property Management Virtual Assistants. 

Propert Management Virtual Assistant Sample Call -
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Please note that all customer  information has been omitted from this recording in an effort to protect our clients. 

Learn more about Rocket Station services and how it can fit your business needs.